Ask about the shopper’s needs
Configure the assistant to ask useful questions about budget, intended use and product preferences. Clear requirements help narrow the catalog before presenting options.
AI customer service for e-commerce
An AI product recommendation assistant for your online store
Help shoppers describe what they need, explore relevant products and find product pages using the catalog information you make available to your assistant.
AI SmartTalk
Illustrative conversation
This example explains the workflow. Actual replies depend on your connected data and configuration.
30+ native integrations — plug in what you already use
E-commerce
Help shoppers choose a product
Explore practical use cases for PrestaShop and WordPress with WooCommerce.
Ground recommendations in your product information
Provide complete descriptions, categories and product links. The product search tools use the indexed catalog; accuracy depends on source quality and synchronization. Verify changing details such as price and availability on the product page.
Test recommendations with real shopping scenarios
Try ambiguous requests, unavailable items and products with similar names. Review the suggested products and improve the catalog or instructions when the answer does not meet the shopper’s needs.
The back-office
All your AI supportin one console.
Inbox, knowledge, stats, settings: one place to orchestrate your agents and supervise what they answer.
Unified inbox, every channel
Auto-synced knowledge base
Real-time stats & reporting
06
Beyond chat
FAQ
Questions before you start
This example explains the workflow. Actual replies depend on your connected data and configuration.
Can I use it on WordPress?
Yes, the WordPress integration can work with WooCommerce product data. Connect the store, make the product information available and test the product search workflow.
Are stock and prices always live?
Do not assume they are. Freshness depends on your connected sources and synchronization. Use the product page to confirm the current price and availability before purchase.
Will recommendations guarantee more sales?
No. Measure product clicks, useful conversations and purchases with your analytics. Results depend on the catalog, visitor intent and the shopping experience.
Put your e-commerce assistant to work
Explore practical use cases for PrestaShop and WordPress with WooCommerce.
Choose a plan according to your assistant, usage and integration needs. Check the current pricing page for included features and limits.
Connect your store
Put your e-commerce assistant to work
Explore practical use cases for PrestaShop and WordPress with WooCommerce.