PrestaShop

AI SmartTalk for PrestaShop

The use cases the agent supports on PrestaShop, each with setup steps, an example and an honest list of limits.

What the agent does on PrestaShop

Customer support
Customer support on PrestaShop
An agent that answers product, delivery and order questions on your store, day and night, from your own catalog — and hands the conversation to your team when it should.
Order tracking
Order tracking on PrestaShop
The agent finds the customer's order from a reference, an order number or an invoice number, reads its status and shipping number from your back office, and only ever shows a customer their own orders.
Product recommendations
Product recommendations on PrestaShop
Shoppers describe what they need; the agent searches your PrestaShop products down to the combination, checks price and stock, and answers with product cards.
Lead generation
Lead generation on PrestaShop
When a visitor needs a quote, a trade account or a bulk price, the agent collects the details in the conversation, verifies their email and puts a qualified lead in your CRM.
Appointment booking
Appointment booking on PrestaShop
When a product needs advice in person — a fitting, a measurement, a demonstration — the agent offers the nearest free slots in your calendar and books the one the customer picks.
FAQ automation
FAQ automation on PrestaShop
Delivery times, returns, ingredients, how to use a product: the agent answers from the documents you give it, and admits when the answer is not there instead of making one up.