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Appointment booking

Appointment booking on your WordPress site

Visitors ask for a time in their own words; the agent finds your next free slots, books the one they pick and sends the confirmation by email.

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Updated

AI agent

Online

Customer

Can I book a first consultation next week? Afternoons are better for me.

AI agent

Of course. Next week I have Tuesday at 2:00 pm, Tuesday at 4:30 pm and Thursday at 3:00 pm. Which one suits you?

Customer

Thursday at 3 please. Can it be by video?

AI agent

Yes, that slot can be held online. To book it, what's your email address? I'll send you a code to confirm it.

Customer

[email protected], the code is 750281.

AI agent

You're booked: first consultation, Thursday at 3:00 pm, online. A confirmation email is on its way to [email protected].

Booking a first consultation in the chat

Booking without the back-and-forth

Consultants, clinics, coaches, agencies and repair shops lose bookings to email ping-pong: "Are you free Thursday?" — "Only in the morning" — "How about next week?". AI SmartTalk settles it in the chat. The agent reads your SmartCalendar availability, proposes the closest slots, asks whether the meeting is online, by phone or in person when you offer more than one option, and books it.

SmartCalendar is built into AI SmartTalk: your schedules, slots and appointments live there, so you do not need to connect Google Calendar or Outlook to start. The WordPress plugin adds two more ways in: a [smartcalendar] shortcode and a SmartCalendar block for the editor, plus an Elementor widget, to place a booking calendar directly on a page. Every booking creates or updates a contact in the CRM, so you know who is coming before the meeting.

What the agent does

  • Finds the nearest free slots

    Ask for "next Tuesday afternoon" or "as soon as possible": the agent turns the request into dates, lists the closest available slots and only offers times that are really free.

  • Online, phone or in person

    Each slot carries the meeting types you allow. If there is only one, the agent uses it without asking; if there are several, it lets the visitor choose. Online meetings can get a Google Meet link when Google Meet is connected.

  • Confirmation for both sides

    Once booked, the customer receives a confirmation email, the calendar's administrators get one too, and the appointment appears in your dashboard with the note the agent wrote about its purpose.

  • A booking page you can embed

    Prefer a classic calendar? Insert the [smartcalendar] shortcode, the SmartCalendar block or the Elementor widget on any page; visitors pick a slot and give their name and email.

  • No double bookings per client

    A client can hold one upcoming appointment per calendar at a time; the agent tells them about the existing one instead of booking a second.

Set it up

  1. 1

    Create your calendar

    In AI SmartTalk, open SmartCalendar, create a calendar and set your weekly schedule, slot length and the meeting types you accept: online, phone or in person.

  2. 2

    Install the WordPress plugin

    Upload the plugin ZIP from your dashboard in Plugins → Add New → Upload Plugin, activate it, click Connect and enable the chat widget.

  3. 3

    Add a booking page if you want one

    Place the [smartcalendar] shortcode, the SmartCalendar block or the Elementor widget on your contact or booking page for visitors who prefer to click a slot.

  4. 4

    Test a booking

    Ask the agent for an appointment in the preview, confirm with a test email, and check that both confirmation emails arrive.

Read the full setup guide

Honest limits

What it does not do

To book in the chat, the visitor must be identified — signed in to WordPress with auto-login, or confirming their email with a one-time code. The agent books on your first calendar; you can create up to three. It cannot cancel or move an appointment in the conversation, does not take deposits or payments, and does not write bookings into Google Calendar or Outlook — the Google connection only adds a Meet link to online meetings.

Frequently asked questions

Do I need Google Calendar?

No. SmartCalendar holds your availability and appointments itself. Connecting Google Meet is optional and only adds a video link to online appointments.

Can logged-in members book without confirming their email?

Yes. With auto-login on, a member signed in to WordPress is already identified in the chat, so the agent can book straight away.

Can I show a calendar on a page instead of the chat?

Yes: use the [smartcalendar] shortcode, the SmartCalendar block in the editor or the Elementor widget. Both paths book into the same calendar.

Which plan includes SmartCalendar?

SmartCalendar is part of AI SmartTalk; plans start at €9.90 per month and you can test booking during the 30-day free trial.

Sources

  1. [1]AI SmartTalk WordPress documentation

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  • Lead generation

    Lead generation on WordPress

    Instead of a contact form nobody fills in, an AI agent answers the visitor's question first, then collects a verified email and the details your sales team needs.

  • FAQ automation

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    Your visitors ask in their own words, the agent answers from your FAQ and your pages, and the questions it could not answer come back to you to complete.

Appointment booking on other platforms

  • Appointment booking

    Appointment booking on Shopify

    When a product needs advice before it is bought, the agent offers the next free slots, books the one the shopper picks and sends the confirmation — without leaving the conversation.

  • Appointment booking

    Appointment booking on WooCommerce

    When what you sell needs a meeting — a fitting, a consultation, a workshop visit — the agent finds a free slot and books it in the conversation, or customers pick one on a booking page.

  • Appointment booking

    Appointment booking on PrestaShop

    When a product needs advice in person — a fitting, a measurement, a demonstration — the agent offers the nearest free slots in your calendar and books the one the customer picks.

  • Appointment booking

    Appointment booking on Joomla

    Visitors ask for a time in their own words; the agent offers the nearest free slots from your SmartCalendar, books the one they choose and sends the confirmation by email.

  • Appointment booking

    Appointment booking on Webflow

    The agent answers the visitor's questions, offers your next free slots and books the meeting — without sending them to another booking tool.

Everything the agent does on WordPress

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