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WooCommerce

Appointment booking

Book fittings and consultations from your WooCommerce store

When what you sell needs a meeting — a fitting, a consultation, a workshop visit — the agent finds a free slot and books it in the conversation, or customers pick one on a booking page.

Start free trialWooCommerce integration
Updated

AI agent

Online

Customer

I'd like to order the made-to-measure wool suit. Do I need to come in for measurements?

AI agent

Yes, the made-to-measure suit starts with a 45-minute fitting at our workshop. The nearest free slots are Tuesday at 5:30 pm, Wednesday at 10:00 am and Thursday at 6:15 pm. Would one of those suit you?

Customer

Tuesday 5:30 works.

AI agent

Great. To book it, I've sent a 5-digit code to your email address — please type it here. Once it's confirmed, you'll receive an email with the details and a link to cancel if your plans change.

A suit fitting booked in the chat

When the sale starts with a meeting

Some WooCommerce stores sell things that are hard to buy without talking first. A tailoring workshop sells made-to-measure suits online but needs a fitting; a kitchen showroom sells worktops but wants a design consultation. Those appointments are usually arranged by email, back and forth, until someone gives up.

AI SmartTalk adds SmartCalendar to your store. You set weekly opening hours and the length of each slot; the agent reads a request like “next Tuesday after work”, offers the five nearest free slots and books the one the customer chooses, in person, by phone or online. Customers who prefer to pick on their own can use a booking page that the plugin places on any WordPress page with a shortcode or an Elementor widget.

What the agent does

  • Booking inside the conversation

    The agent understands dates in everyday language, offers the nearest free slots and books the appointment once the customer has confirmed their email, either through WordPress auto-login or a one-time code.

  • A booking page on your site

    Add the [smartcalendar] shortcode or the Elementor widget to any page to show your calendar. Visitors choose a slot and give their name and email, without opening the chat.

  • In person, by phone or online

    Each calendar lists the meeting types you allow. For online appointments, if Google Meet is connected, a Google Calendar event with a Meet link is created and sent to the customer.

  • Confirmations for both sides

    The customer receives a confirmation email with a link to their appointment page, from which they can cancel. Your team receives an email and an in-app notification for every booking and every cancellation.

  • One tool for products and appointments

    The same agent answers questions about your fabrics, sizes or prices from your WooCommerce catalog, then offers a slot when the customer is ready — no separate booking assistant to maintain.

Set it up

  1. 1

    Install and connect the plugin

    Download the plugin ZIP from your AI SmartTalk dashboard, upload and activate it in Plugins → Add New → Upload Plugin, click Connect with AI SmartTalk and enable the chatbot.

  2. 2

    Create your calendar

    In SmartCalendar, create a calendar with its time zone and allowed meeting types, then add a weekly schedule: the days, the opening hours and the slot length, for example 45 minutes.

  3. 3

    Connect Google Meet if you meet online

    For online consultations, connect the Google Meet integration so that each online booking gets a Meet link on your Google Calendar.

  4. 4

    Publish and test

    Place the [smartcalendar] shortcode or the Elementor widget on a “Book a fitting” page, tell the agent in its instructions when to offer an appointment, then book a test slot from the chat.

Read the full setup guide

Honest limits

What it does not do

SmartCalendar sends confirmation and cancellation emails, but no reminders before the appointment. Free slots come from the schedule you set in SmartCalendar; busy times in your Google Calendar are not taken into account. Each slot holds one appointment, so group classes are not handled, and a customer can have only one upcoming appointment at a time. Booking in the chat requires a confirmed email address. SmartCalendar is an add-on billed per calendar.

Frequently asked questions

Can customers book without using the chat?

Yes. The [smartcalendar] shortcode or the Elementor widget shows a booking page on your site, where customers choose a slot and enter their name and email.

Does it sync with my Google Calendar?

Online bookings create an event with a Meet link on your Google Calendar when Google Meet is connected. The other direction does not exist: events you add in Google Calendar do not block SmartCalendar slots.

How do customers cancel?

From the appointment page linked in their confirmation email. You and the customer both receive a cancellation email, and the slot becomes free again.

Can I sell the appointment as a WooCommerce product?

No. SmartCalendar books the meeting; it does not create a WooCommerce order or take a payment. Sell the product as usual and use the appointment for the fitting or consultation.

What does it cost?

AI SmartTalk plans start at €9.90 per month, with a 30-day free trial. SmartCalendar is an add-on billed per calendar.

Sources

  1. [1]AI SmartTalk WordPress and WooCommerce documentation
  2. [2]AI SmartTalk SmartCalendar documentation
  3. [3]AI SmartTalk Google Meet integration

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Appointment booking on other platforms

  • Appointment booking

    Appointment booking on Shopify

    When a product needs advice before it is bought, the agent offers the next free slots, books the one the shopper picks and sends the confirmation — without leaving the conversation.

  • Appointment booking

    Appointment booking on PrestaShop

    When a product needs advice in person — a fitting, a measurement, a demonstration — the agent offers the nearest free slots in your calendar and books the one the customer picks.

  • Appointment booking

    Appointment booking on WordPress

    Visitors ask for a time in their own words; the agent finds your next free slots, books the one they pick and sends the confirmation by email.

  • Appointment booking

    Appointment booking on Joomla

    Visitors ask for a time in their own words; the agent offers the nearest free slots from your SmartCalendar, books the one they choose and sends the confirmation by email.

  • Appointment booking

    Appointment booking on Webflow

    The agent answers the visitor's questions, offers your next free slots and books the meeting — without sending them to another booking tool.

Everything the agent does on WooCommerce

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