WhatsApp Business API (Cloud API)

WhatsApp Business app wani manhaja ne na hannu ga ƙananan kasuwanci: waya guda, wasu na'urori, amsoshi na hannu. WhatsApp Business Platform yana nufin software: saƙonni suna zuwa ta hanyar webhooks kuma ana aika su ta hanyar API, don haka za a iya sarrafa su ta hanyar akwatin kungiyar, hanyoyin aiki na atomatik ko mai taimako na AI, a kowane yawan.

Meta yanzu yana ba da dandamali a matsayin Cloud API, wanda aka gudanar a kan tsarin sa. Tsohon On-Premises API, wanda kasuwanci ke gudanarwa da kansu, an daina amfani da shi a Oktoba 2025. Kasuwanci yawanci suna haɗawa ta hanyar mai bayar da mafita ko dandamali wanda ke haɗa rajistar Embedded Signup na Meta, wanda ke kula da saitin asusun da lambar waya.

Lokacin da abokin ciniki ya aika saƙo ga kasuwanci, taga na awanni 24 na sabis na abokin ciniki yana buɗewa, kuma yana sake saita tare da kowanne sabon saƙon abokin ciniki. A cikin wannan taga, kasuwancin na iya amsawa cikin 'yanci. A wajen sa, kasuwancin na iya aika kawai samfuran saƙo da aka amince da su. Samfuran suna cikin rukuni — tallace-tallace, amfani, tantancewa — kuma amsoshin sabis sune waɗanda aka aika a cikin taga.

Meta yana cajin bisa ga saƙon da aka isar, a farashin da ya dogara da rukuni na saƙon da ƙasar mai karɓa. Tun daga 1 ga Oktoba 2026, amsoshin sabis — gami da waɗanda mai taimako na AI ya rubuta — ana cajin su bayan an yi amfani da lambar waya ta kyauta na saƙonnin sabis 1,000 a cikin wata, kuma samfuran amfani da aka aika a cikin buɗaɗɗen taga ana cajin su ma. Tattaunawar da aka fara daga talla ta danna-zuwa-WhatsApp suna buɗe taga na shigar kyauta. Farashi da ka'idoji suna canzawa akai-akai, don haka duba shafin farashin Meta kafin ka tsara kasafin ku.

Kasuwancin da suka riga sun yi amfani da WhatsApp Business app za su iya, ta hanyar Embedded Signup, ci gaba da amfani da app a kan wayarsu yayin haɗa lambar guda ɗaya zuwa Cloud API — wani yanayi da Meta ke kira haɗin kai. In ba haka ba, lambar da aka rajista a kan API ba za a iya amfani da ita a cikin app ba.

Sauran abubuwan da za a tsara: tantancewar kasuwanci yana shafar yawan aiki da tambarin asusun kasuwanci na hukuma; abokan ciniki suna aika saƙonnin murya, hotuna da wurare, ba kawai rubutu ba; kuma ana buƙatar zaɓin kafin a aika samfuran tallace-tallace.

AI SmartTalk yana haɗa lambar WhatsApp da wani mai taimako ta hanyar Rajistar Embedded na Meta, wanda ya haɗa da zama tare da lambobin da aka riga aka yi amfani da su a cikin aikace-aikacen WhatsApp Business. Mai taimakon yana amsa saƙonnin WhatsApp daga irin wannan ilimi da katako kamar yadda yake a shafin yanar gizo, yana rubuta bayanan murya na abokan ciniki, kuma yana mika tattaunawa zuwa akwatin saƙo na raba lokacin da mutum ya zama dole. Ana iya sarrafa samfuran saƙo daga gudanarwar AI SmartTalk.